When needing to change address, whether it be on your additional payment or original order, please contact us before the item is in the process of being dispatched, you can do this by contacting us via email with details of your new address.
Plantsandpot.com only accept and deliver across the regions in UAE. Please not that we are under no obligation to reimburse any shipping charges incured by purchaser our customers. At the time of purchase, Plantsandpot.com gets to select the means of courier, and the customer will not be able to change it by request. Once an order has been placed and product is dispatched, we will not be able to change the delivery location. In the event of an address change, buyer should notify us before the product gets processed for dispatch. You can contact us on our email to give us details about your new address.